SOUTH PORTLAND – The popular Macaroni Grill restaurant near the Maine Mall is closed.
Signs on the building on Sunday and a line on the restaurant’s Facebook page say the closure is temporary for renovations, but no further information is given.
Meanwhile, the South Portland restaurant’s webpage said on Sunday it was open, but not taking orders online. Phone calls to the restaurant were not answered. Messages from the Press Herald to the Macaroni Grill company’s social media sites went unanswered.
Macaroni Grill is part of a national chain headquartered in Denver. The South Portland location is the only one in Maine, according to the company’s website.
The sudden closure of the restaurant was a disappointment for Sarah Joakim who was cooking a Thanksgiving meal there while mourning the death of her father.
Joakim lives in Massachusetts and his mother lives in South Portland. Her father, who was 92, was in an area nursing home and died three days before Thanksgiving, she said.
“Right after Halloween, November 1, I made a reservation for Thanksgiving so we could spend Thanksgiving with my mom,” Joakim said. “I never got a confirmation call, but I didn’t think much about it.”
With the death of her father, she and her family were staying in a hotel in the area.
When she and her family drove to the restaurant shortly before their noon reservation, “the parking lot was completely empty, completely dead,” Joakim said. “I called the number – an automated message said nothing about the shutdown. “
She was never told her reservation would not be honored, she said.
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